16. Based on the scenario, which benefit would best address the concerns of the telecommunications
manager?
Account manager: Did you know that with a Cisco IP Communications solution, XML applications
specific to your business needs can be developed to run from Cisco IP phones? For example,
applications can be developed for tracking shipments, checking inventory, or even entering time […]

11. You work as a systems administrator at Pass4Side.com. Your company is planning to choose a
Cisco Unified Communications solution because IP telephony solutions seems not be worth the cost.
Which statement would be the best annotation to this concern?
A. Cisco Unified Communications supports the idea of a converged network in which telephony and IP
components are integrated, […]

6. An account manager is meeting with a service provider that has installed Cisco CallManager Express
at a large number of its subscriber sites. The customer wants to maintain and troubleshoot Cisco
CallManager Express remotely. Which Cisco CallManager Express feature makes this possible?
A. CiscoWorks VPN/Security Management Solution
B. Cisco Network Analysis Module
C. command-line interface
D. CiscoWorks IP Telephony Environment […]

1. An account manager is meeting with a customer who is interested in a Cisco IP Communications
solution. The customer needs to support a variety of analog devices, voice mail, auto attendant, and 200
users. Which solution should the account manager discuss with this customer?
A. a full Cisco CallManager solution
B. a full Cisco CallManager solution with Cisco […]